Perform
Organizations invest time, energy, and resources to meet the needs of their stakeholders. However, many fail to adequately influence how their investments impact performance, and end up falling short of expectations or not reaching full potential.
We believe that such important investments cannot be left to chance. Let us help you align performance to organizational goals, and to drive performance and achieve results across all dimensions of the organization.
The new incentive management system is much more closely aligned to the overall company performance, and linked to individual and team performance. This allows us to reward employees more equitably, while at the same time promoting a more collaborative culture across work teams.
The team helped follow-up on the implementation of the agency’s service management framework blueprint and roadmap and develop a consistent service culture to drive service excellence within the organization.
The team exercised great professionalism and responsiveness throughout and guided us expertly through a sensitive and critical exercise.
They provided constructive and pragmatic solutions to address the needs of the organization. They have consistently gone above and beyond their job.
Build a Performance Culture
High performing organizations understand that excellence and good performance cannot be achieved by working in silos. An organization-wide culture of excellence and performance, supported by necessary policies, systems, and interventions, is necessary to drive the desired behaviors and achieve desired outcomes. We help our clients:
- appreciate how different dimensions impact performance and take a balanced perspective towards defining performance and success
- define the dimensions of success and the indicators of success and performance
- establish systems to objectively measure and reward performance
- reduce ambiguity by aligning policies, practices, and controls to support and drive performance
Drive Operational Performance
Performing well at core activities is crucial for any organization to thrive. We help our clients:
- identify key processes and understand their impact on performance and how they contribute to the achievement of organizational goals
- define measures of performance
- establish control mechanisms
- identify root causes of poor performance and develop interventions to address below-par performance such as poor quality, inconsistent outputs, and high waste
Drive Workforce Performance
How well the workforce performs is key to achieving organization goals and a high-performing workforce is a competitive advantage for any organization in the pursuit of success. We help our clients:
- identify key drivers and detractors of workforce performance
- focus the workforce on activities that matter
- develop performance-based remuneration and rewards structures
- drive accountability and empowerment at all levels
The team helped follow-up on the implementation of the agency’s service management framework blueprint and roadmap and develop a consistent service culture to drive service excellence within the organization.
The team exercised great professionalism and responsiveness throughout and guided us expertly through a sensitive and critical exercise.
They provided constructive and pragmatic solutions to address the needs of the organization. They have consistently gone above and beyond their job.
The new incentive management system is much more closely aligned to the overall company performance, and linked to individual and team performance. This allows us to reward employees more equitably, while at the same time promoting a more collaborative culture across work teams.